
Starz
Reviews and Complaints
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Verified ReviewerResolved: They evil and steal money from peoples accounts. I constantly tried to the unsubscribe but they constantly steal money
Company fixed the issue and I have been provided with apology. They finally unsubscribed me and stopped charging my account.
I called repeatedly to cancel my subscription but they constantly steal money. Never deal with thieves like Stars.
The movies are disgusting and there is nothing that I ever wanted to watch anyway. UNSUBSCRIBE ME NOWn
Preferred solution: Full refund
User's recommendation: Never trust Stars to unsubscribe you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy stars not working on my tvs and I'm paying for the service
It is saying that there are 6 devices on my stars, and it's not. I'm paying for stars and can't watch; it's not right.
We can't talk to a real person. I need my stars.
Preferred solution: My stars back working
User's recommendation: I don't know about that

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Verified ReviewerCancel subscription
How the heck do I cancel Starz? I do not want this subscription and would like s refund. Yesou could make it easier to find also.
Preferred solution: Full refund
Resolved: Called number listed could not call as diled
Make cancelation option easily accessed.
Attempted to call customer service number listed. Received message cannot make call as dialed.
I want to cancel service but am unable to do so.
User's recommendation: Don't subscribe if you might want to discontinue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I’m paying for it but can’t watch
Someone is using my account and have 6 devices hooked up so Im doing the payment and someone else watching I only have 2 tv
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Verified ReviewerRefund my money
Phone hung up on me while holding on for a very long time. I need to get my money back for $50.36 asap.
Preferred solution: Full refund
User's recommendation: *** no
Charging Me Too! Much money
I want to talk to an agent about the double billing of my account and we need to go through it and find out what is happening here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don't need to review.
I signed up for Starz on 3/19/2025 for $23.99 for 1 year. I was charged $25.91.
I want to make sure I will not be billed again until March 2026. Also, did you charge tax on that transaction?
Preferred solution: Was I charged for a year?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not able to watch STARZ
I paid to I paid for a subscription last night and Im unable to get starz purchasing a subscription very difficult
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Very very VERY BAD customer service
Answer the phone. Call back.
You need live customer service. Don't hang up on people. My Grandparents could not use you. They don't understand.
I don't understand.
Sometimes people need someone to talk to. I know I do
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Verified ReviewerConfusion
I waited for over 20 minutes to talk to an agent. Then a recording came on and hung up on me. That was so rude.
Preferred solution: An agent on the phone
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Verified ReviewerRefund
I was charged $13.14 for a subscription that I canceled before my free trial. What's up?
I've been calling you all, trying to contact someone about my refund. I have not gotten a response yet.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe language changed from English to Spanish on its own on the whole channel
Was on English for the main language then on its own every show is Spanish speaking. how do I get back to speaking English
- Good movie options
- Poor customer service
Preferred solution: My problem solved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Having a problem
I need to talk to someone on the phone its to much to type. Listen Im already pissed because your trying to charge my by my sons account a he stays in totally different house with a totally different card and information and Im just trying to get this deal I need to speak to someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription problems
I had a problem formatting to my Roku and had to figure it out as they have a chat bot that keeps asking the same questions and no person or live agent to help address problems... but had no problem taking my money...
uncool to say the least and unprofessional... they need help chats or phone with real live agents.
Preferred solution: Just want better customer service
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Exact same thing happened to me