Starz
Reviews and Complaints

For one, when somebody calls, they can have a representative answer the phone. I pay money every month for a subscription that I can't watch on my TV.

I used to get my stars billing monthly on my Visa card and I used to pay $9,99/month. No for some reason I see I have been changed to my MasterCard account and I was charged $45.99.

And I dont know how this happened as I did not do this. I would like to have somebody from your customer service Billing Department call me in regards to the switch.

I do not want to have stars. Please call me at 708-207-**** thank you.

Could Not be helped without account email although I provided my name billing information. I contacted customer service support to ask for cancellation of my STARZ account.

I got the offer off of Facebook, and now it won't come to my TV for my STARS I had already paid for it through Facebook, but I already have a STARS account with you guys, so can you switch the payment from Facebook to my STARS app on my TV? Can you help me?

I was trying to get another Chanel added to my Starz package but was told I had to be a new customer, but when I reread the article it didnt say that at all. At any rate I was denied the service; Also he didnt explain why I couldnt get it sufficiently, just you have to be a new customer end of call!

I pay my premium every month but this time I forgot my password and tried to reset but someone else has my app that I do not know

No help at all. I bought the $3 a month option for three months.

I clicked on it and it was a deal for half a year for $17.99, so I clicked on it and paid for it. However, when I tried to get on my STARZ app, it said my email did not exist, so I can't stream it onto my TV. It's not on my iPhone or my iPad.

I paid the money and I can't talk to a representative. I've tried for hours and hours today, so I don't know how this works.

Just got charge almost 50 bucks on my bill. I didnt re-ordering nothing.

I want to cancel. I want my money back.

I appreciate the one-time exception that the representative made to cancel my subscription immediately. We have not watched Starz since last January. I never wanted to renew it.

It wss time to renew or cancel my subscriptiom. I cancelled.

But they were charging me an extra month. As I continued to cancel they offered me a promotion of $29.** + tax/year but they billed me the full amount of $69.** +tax They have already taken my money!

The Starz subscription was cancelled in August 2024. An unauthorized transaction was attempted on my debit card on January 26, 2025, by Starz.

Discount trial termination time is approaching, so I need to cancel my subscription before Stars charges me the regular price.

I have tried several times to subscribe to STARZ independently of Amazon prime or prime, and I have been unsuccessful each time. At this point, I am not sure whether I want to continue trying or not!

I paid for Starz last night an I do not have it on my phone. So what happened there.or give me my money back an cancel my subscriptionp

I did not authorize that payment taken out Sunday. I had canceled the subscription, but it was still showing active to an out-of-town TV, so I couldn't refund my money.