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Starz
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www.starz.com
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Resolved
Doreen G Ahx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: They evil and steal money from peoples accounts. I constantly tried to the unsubscribe but they constantly steal money

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Updated by user Feb 06, 2025

Company fixed the issue and I have been provided with apology. They finally unsubscribed me and stopped charging my account.

Original review Jan 07, 2025

I called repeatedly to cancel my subscription but they constantly steal money. Never deal with thieves like Stars.

The movies are disgusting and there is nothing that I ever wanted to watch anyway. UNSUBSCRIBE ME NOWn

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Loss:
$50

Preferred solution: Full refund

User's recommendation: Never trust Stars to unsubscribe you.

1 comment
Lori C Mbc

Exact same thing happened to me

Bobbie M Qhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My stars not working on my tvs and I'm paying for the service

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It is saying that there are 6 devices on my stars, and it's not. I'm paying for stars and can't watch; it's not right.

We can't talk to a real person. I need my stars.

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Preferred solution: My stars back working

User's recommendation: I don't know about that

Josh B Mjn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

How the heck do I cancel Starz? I do not want this subscription and would like s refund. Yesou could make it easier to find also.

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Preferred solution: Full refund

Resolved
Joseph E Ter
map-marker Greenville, South Carolina

Resolved: Called number listed could not call as diled

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Make cancelation option easily accessed.

Attempted to call customer service number listed. Received message cannot make call as dialed.

I want to cancel service but am unable to do so.

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User's recommendation: Don't subscribe if you might want to discontinue

Athen Dlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

I’m paying for it but can’t watch

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Someone is using my account and have 6 devices hooked up so Im doing the payment and someone else watching I only have 2 tv

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Jackie M Lwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund my money

Phone hung up on me while holding on for a very long time. I need to get my money back for $50.36 asap.

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Loss:
$50

Preferred solution: Full refund

User's recommendation: *** no

Cara Kqi
map-marker Cupertino, California

Charging Me Too! Much money

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I want to talk to an agent about the double billing of my account and we need to go through it and find out what is happening here

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Dr Annette S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don't need to review.

I signed up for Starz on 3/19/2025 for $23.99 for 1 year. I was charged $25.91.

I want to make sure I will not be billed again until March 2026. Also, did you charge tax on that transaction?

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Preferred solution: Was I charged for a year?

Elwood Hib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Not able to watch STARZ

I paid to I paid for a subscription last night and Im unable to get starz purchasing a subscription very difficult

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Kenan Cpw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Very very VERY BAD customer service

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Answer the phone. Call back.

You need live customer service. Don't hang up on people. My Grandparents could not use you. They don't understand.

I don't understand.

Sometimes people need someone to talk to. I know I do

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Lillian K Kbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Confusion

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I waited for over 20 minutes to talk to an agent. Then a recording came on and hung up on me. That was so rude.

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Preferred solution: An agent on the phone

kinshasa t

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

I was charged $13.14 for a subscription that I canceled before my free trial. What's up?

I've been calling you all, trying to contact someone about my refund. I have not gotten a response yet.

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Loss:
$13

Preferred solution: Full refund

Karen P Xek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The language changed from English to Spanish on its own on the whole channel

Was on English for the main language then on its own every show is Spanish speaking. how do I get back to speaking English

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Loss:
$24
Pros:
  • Good movie options
Cons:
  • Poor customer service

Preferred solution: My problem solved

Ashland Udj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clover, South Carolina

Having a problem

I need to talk to someone on the phone its to much to type. Listen Im already pissed because your trying to charge my by my sons account a he stays in totally different house with a totally different card and information and Im just trying to get this deal I need to speak to someone

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Jancarlos Lch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription problems

I had a problem formatting to my Roku and had to figure it out as they have a chat bot that keeps asking the same questions and no person or live agent to help address problems... but had no problem taking my money...

uncool to say the least and unprofessional... they need help chats or phone with real live agents.

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Preferred solution: Just want better customer service