Starz
Reviews and Complaints
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Verified Reviewer |
Decaturville, Tennessee
Resolved an issue immediately with 1 call.
I had 3 different emails and passwords and between watching from my phone or the TV, nothing linked.
User's recommendation: Remember your id and password.
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Verified Reviewer |
Redmond, Washington
Because you’re the rottenness company and without outlander, you’d be a piece of *** and you don’t deserve to be in business the way you treat people you’re absolutely totally from *** and you took
I cannot reset the television to where I only have two TVs on it and Ive been blocked from my own account for almost a month because of your dirty filthy way of trying to do business without outlander. Youll be the dirt that you belong in.
I cannot wait to cancel my subscription. I absolutely hate stars and the people that run it.
User's recommendation: Never use STARZ they’re completely dirty and they won’t help you when you need it
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Verified Reviewer |
Oklahoma City, Oklahoma
They r The refuses to get a hold of me. They refuse to straighten out the problem that I have supposedly with only TV TVs being signed in this is a mess horrible company once outlander is gone I never
I cannot take the extra TVs off of my channel and I cant watch my service at all now Ive been locked for days and I cant fix it and I have anxiety and I need help please
User's recommendation: do not buy stars they don’t care about you. You’re just another piece of money to them or a number. The only way they’ll ever get a hold of you is if you owe them money or need something and then they’ll only do it by cutting you off their pure evil
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I cannot access my subscription. It says I have exceeded the devices I can use.
I tried to use my subscription, and it says that I have exceeded the number of devices I can use with my subscription. I have two TVs in my house, and only one of them is on, so I called customer service, and they're closed. *** customer service, if you ask me.
- Good content most of the time
- Bad customer service only open 9 to 5
Preferred solution: Price reduction
User's recommendation: Tell them you want 24 seven support with Customer Service somebody live
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Verified Reviewer
Maximum devices reached
My TV keeps saying 'maximum devices reached.' What is going on? I am a senior citizen and I can't get it to work. Has something changed?
Preferred solution: To come on. I can’t watch anything I have never had this problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Commack, New York
Can not access movies
Starz is telling me I have too many logins and I can't access movies Ihave never had this problem before. I have ee a customer
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Verified Reviewer
No I want to speak to a customer representative immediately
For charging me for Roku Stars when we don't have Roku stars and you've been charging me back until March so yes I need to speak with a representative immediately
- Lot of horror flicks
Preferred solution: Full refund
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Verified Reviewer
Being charged after cancellation
You keep charging me after I have cancelled. Additionally, the last time I called and spoke with one of your representatives, they reassured me I wouldn't be charged again!
- Good movies are few and far between
Preferred solution: Full refund
User's recommendation: I don’t recommend STARZ streaming channel. There’s barely ever anything new and the price keeps changing. I’ve been billed on different t cards at the same time!
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Verified Reviewer |
Sioux Falls, South Dakota
Please give me a call to resolve my problem
I am still waiting for someone to call me. I cannot set up stars. My old email is in the way which ends with NVC that email has to be removed so I can enter my present email which is venture communication somebody please give me a call on 605-380-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Been getting charged twice
I need to speak to someone. I am not happy at all.
I have been charged for stars on my checking account and my debit card. When I tried to call Stars, I got this nonsense. I want to speak to a person. It's a simple fact that I have been charged for three years for Stars on my charge card and, at the same time, by my checking account.
I just want both of them cancelled and I have to go through all of this. I just need to speak to a person.
- What the this makes no sense
- Double charge you and then make it hard to cancel
Preferred solution: Full refund
User's recommendation: Don’t sign up with STARZ
Louisville, Kentucky
Never called me back!
My experience was terrible with STARZ! They never called me back and showed no concern for my problem.
Rochester, Minnesota
Charges
I need to speak to someone,i have been trying to contact you since yesterday poor customer service .
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Verified Reviewer |
Pendleton, Indiana
Bad promotions that no one was able to make sure I received the one year promotion only monthly.
You are running all of these deals & it kept rejecting all of my charge cards. The chat was not very helpful.
When I went on my computer since it wouldn't let me order the promotion on my phone it was much high to sign up. This was a disappointing experience for a company that has been around as long as this has.
Newnan, Georgia
Pissed telling me maximum devices WTF? I’m one damn person
I want a human not the same forgot password stuff as thats not the problem! I want to talk to someone
User's recommendation: Stay away and I will
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Verified Reviewer
My account auto renewed without my knowledge
I had an account a year ago and cancelled it rather quickly because there wasn't enough content for me to keep the account. Then I noticed it auto-renewed for a full year subscription, without even an email telling me this was coming.
Their chat system with an agent is a joke.
I waited close to an hour and got no live agent. I now don't expect to get any response to an email until Monday, and I expect I'm going to get ripped off for a year subscription that I have no desire to have.
Preferred solution: Full refund
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