Contact Starz Customer Service
Starz Phone Numbers and Emails
Toll-Free Number:
-
(855) 247-9175
Customer Service:
-
(720) 852-7500
-
(970) 438-2789
Accessibility:
-
(877) 821-7391
Starz Emails:
Starz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 49% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 49% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Starz mainly because of activation/ cancellation, account, payments and charges.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Starz is help@starz.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Starz Website:
Starz Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (except for holidays)
Saturday - Sunday: Closed
Other Location:
530 Fifth Avenue, Floor 5,
New York, Ney York 10036, USA
Mailing Address:
Copyright Agent
Starz Entertainment, LLC
8900 Liberty Circle
Englewood, CO 80112
Attn: Business and Legal Affairs
Fax:
Starz Customer Service Reviews
Customer service is terrible! When all you want is to cancel, you have to jump through many hurdles.
How hard is it to cancel a subscription? They want you to do everything online.
I'm handicapped and can't. Never again!!!
I emailed start about log in issue and then called customer service. The gentleman immediately resolved my issue
How Good is Starz's Customer Service?
Summary of Starz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starz?
Activation/ Cancellation Question:
- “Wanna cancel my subscription”
- “Cancelled starz”
- “To cancel”
Payments and Charges Question:
- “Billing issues”
- “Billing”
- “Was charged again”
Account Question:
- “Forgot my login”
- “Already have a subscription to Starz”
- “Having problems logging in”
Product/ Service Question:
- “My app is not working”
- “STARZ not working”
- “Cant connect”
Request for Information Question:
- “2 different confirmations for renewal”
- “Calling about my STARZ subscription”
- “I have a question about my subscription”
Staff Question:
- “Discontinue service”
- “Need to speak to customer service”
- “Trouble with service”
Refund Question:
- “Refund/cancellation”
- “I would like a refund of the money that was taken out of my PayPal account today.”
- “Refund”
Cards Question:
- “I need to. Change the credit card number on my account”
- “Trying to update credit card”
- “To pay my bil and update my visa card”
Shipping and Delivery Question:
- “Never recieved my package”
- “Trying to get the 3.00 3month subscription offer”
- “Paid 2 tvs not coming trying to make me pay again”
Return/ Replace Question:
- “Change my Subscription”
- “Because I need to change my email”
- “Want to change my email address”
Website/ Application Question:
- “Having problems getting the application that I already paid for”
- “App not working”
- “App problems”
Employment Question:
- “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
- “For a job”
Other Question:
- “My money”
- “Cant app on iPhone”
- “Can’t get app on phone”
Compare Starz To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
