Contact Starz Customer Service
Starz Phone Numbers and Emails
Toll-Free Number:
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(855) 247-9175
Customer Service:
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(720) 852-7500
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(970) 438-2789
Accessibility:
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(877) 821-7391
Starz Emails:
How to Contact Starz?
Most Popular Number:
| Total calls: 8 828 | Issues resolved: 229 | Last call: Jul 8, 2025 |
Starz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 44% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 44% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Starz mainly because of activation/ cancellation, account, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Starz is help@starz.com. 88% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Starz Website:
Starz Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (except for holidays)
Saturday - Sunday: Closed
Other Location:
530 Fifth Avenue, Floor 5,
New York, Ney York 10036, USA
Mailing Address:
Copyright Agent
Starz Entertainment, LLC
8900 Liberty Circle
Englewood, CO 80112
Attn: Business and Legal Affairs
Fax:
Starz Customer Service Reviews
I would like to get a customer service representative. Please call me or text me back at 208-360-****.
I would greatly appreciate it. Thank you.
Very hard to get in touch with a customer service online verbally. Need to put a # a priority to be able to talk to a person.
Thanks, Sherri
They were no help at all. If someone could call me that would be appreciated at 334799****.
We do not watch Starz.
I was told when I subscribed was it had a lot of westerns it doesnt have very many. I would like to cancel.
How Good is Starz's Customer Service?
Summary of Starz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starz?
Activation/ Cancellation Question:
- “Can't activate on my tv”
- “Cancel subscription”
- “Cancel”
Payments and Charges Question:
- “Billing”
- “Being charged for service I do not have”
- “Being charged for something I did not order”
Account Question:
- “Can’t login on the account”
- “Can’t log in”
- “Because I can't sign in on my tv”
Product/ Service Question:
- “Can't watch”
- “Tech Support”
- “My starz is not working”
Request for Information Question:
- “Want to know how to get it on tv”
- “To ask question”
- “I can I get my app to work on my television upstairs”
Staff Question:
- “No customer service for new account”
- “My Service has been interrupted”
- “I got my new service and I’m trying to set it up on my TV and I’m having trouble”
Refund Question:
- “To get a refund for a subscription that I canceled”
- “Refund”
- “Refund so i can order on a discounted plan”
Cards Question:
- “Have a new card number and forgotten pin number the login”
- “Card ending with 2333 I signed up for stars and it just cut off today and I wanted to know what was going on”
- “Because i cant see my card details”
Website/ Application Question:
- “My STARZ app is not working. I cannot use the menu. It stays on the whole menu. Only I have tried to throw the app away. I don’t have that option to uninstall and reinstall.”
- “The app want open”
- “I cannot set up the app on my TV. I need”
Return/ Replace Question:
- “Change emaiand check on plan”
- “Change my email and check on my plan”
- “Change card number”
Shipping and Delivery Question:
- “Can’t get the app to work on my TV upstairs”
- “Can’t get the the STARZ network to w”
- “I signed up for Starz and now it's telling me that I can't get the app on Android phone”
Employment Question:
- “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
- “For a job”
Other Question:
- “Promotion”
- “Can not get programming”
- “Can not find a series I want to watch”
Compare Starz Customer Service To
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