Contact Starz Customer Service
Starz Phone Numbers and Emails
Toll-Free Number:
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(855) 247-9175
Customer Service:
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(720) 852-7500
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(970) 438-2789
Accessibility:
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(877) 821-7391
Starz Emails:
Starz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 41% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 41% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Starz mainly because of activation/ cancellation, account, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Starz is help@starz.com. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Starz?
Most Popular Number:
| Total calls: 9 763 | Issues resolved: 248 | Last call: Feb 10, 2026 |
Contact Information
Starz Website:
Starz Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (except for holidays)
Saturday - Sunday: Closed
Other Location:
530 Fifth Avenue, Floor 5,
New York, Ney York 10036, USA
Mailing Address:
Copyright Agent
Starz Entertainment, LLC
8900 Liberty Circle
Englewood, CO 80112
Attn: Business and Legal Affairs
Fax:
Starz Customer Service Reviews
I was billed on 2 accounts. Different emails.
I had no idea this was happening until December 2025 when I called my bank about the transactions. A $25.99 Starz charge appeared on my account. It has taken 8 attempts to get this resolved. If you call too many times and opt for a callback, they will not call this phone number back or they hang up.
Not one customer service representative, if that's what they call themselves, attempted to find either one of my accounts. I did not order quarterly billing. In December, I called customer service and I was refunded $25.99, but I'm still owed $39.99. I was told I was refunded the only amount of $25.99, but your company owes me for the stress, the rudest employees, and stealing customers' money.
Unbelievable. What a terrible way to treat people who give you jobs.
Junk,why you dont care. Big corporations is all about the bottom dollar .
You will not even care about this .
So why answer this for real. We pay you take but its all about the bottom dollar and where youll spend a vacation.
Don't feel like anybody ever works there. No one answered the phone, no response to email, no response to the chat; there is zero customer service.
I called the support yesterday and left my number for a call back that was never returned. Still have not recd a call back
How Good is Starz's Customer Service?
Summary of Starz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starz?
Activation/ Cancellation Question:
- “To cancel the app”
- “I need Google starz canceled. I need $12.03 refunded back on my card ending in 6533.”
- “Cancel subscription”
Payments and Charges Question:
- “Because u charge me for 9.10 and 12.09 and my bill is nothing but 10.99 and I want to know why and give me my refund I had email but no reao”
- “Charged for a subscription I'm not aware of”
- “Charged for a subscription I’m not aware of”
Account Question:
- “Money taken out of my account”
- “Need to reset my password and sign in to stars on my roku”
- “I have a subscription that I bought in June of last year for three dollars a month for one year and I am not able to get into stars”
Product/ Service Question:
- “I didn’t make this order and my checking account was charged”
- “Having trouble connecting star to my t.V”
- “Having problems connecting to Stars”
Request for Information Question:
- “Ask about pricing”
- “Information”
- “Need to talk to someone”
Staff Question:
- “No service”
- “Can’t watch starz it say streaming services are not available in my country”
- “Start service”
Refund Question:
- “Refund”
- “I would like my money back”
- “Refund!”
Cards Question:
- “Stores took extra money off of my card to pay for the app”
- “Took money off my card”
- “Invalid pin number”
Website/ Application Question:
- “Payed the app of stars and knw it’s asking for more money no why I should be able to watch it”
- “My STARZ app is not working”
- “My STARZ app not working”
Return/ Replace Question:
- “Need to change my password”
- “Change my services”
- “Change acct number for payment”
Shipping and Delivery Question:
- “Never received $45 credit after being billed $69.99 for the year”
- “Trying to get the app to work on the TV”
- “To get the $12yr promotion”
Employment Question:
- “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
- “For a job”
Other Question:
- “Cobro indevido”
- “I signed up and still can’t watch”
- “I want to get it on my TV”
Compare Starz Customer Service To
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