Contact Starz Customer Service
Starz Phone Numbers and Emails
Toll-Free Number:
-
(855) 247-9175
Customer Service:
-
(720) 852-7500
-
(970) 438-2789
Accessibility:
-
(877) 821-7391
Starz Emails:
Starz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 49% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 49% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Starz mainly because of activation/ cancellation, account, payments and charges.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Starz is help@starz.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Starz Website:
Starz Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (except for holidays)
Saturday - Sunday: Closed
Other Location:
530 Fifth Avenue, Floor 5,
New York, Ney York 10036, USA
Mailing Address:
Copyright Agent
Starz Entertainment, LLC
8900 Liberty Circle
Englewood, CO 80112
Attn: Business and Legal Affairs
Fax:
How Good is Starz's Customer Service?
Summary of Starz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starz?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Unsubscribe”
- “Canceled account”
Payments and Charges Question:
- “Unauthorized charge to bank account”
- “I’m T was supposed to be a one time payment”
- “Billing”
Account Question:
- “Can't get into app”
- “Can get into star app with paid subscription”
- “Subscriptions”
Product/ Service Question:
- “Can't access”
- “Made a purchase app not working”
- “My app is not working”
Request for Information Question:
- “I need to talk to someone about my account”
- “Need to talk to someone about my account”
- “About my subscription”
Staff Question:
- “No service”
- “Discontinue service”
- “Need to speak to customer service”
Refund Question:
- “Refund”
- “Refund me please..I forgot I already have a Subscription with yall”
- “Want my refund, I don’t want your service anymore. I try to cancel, but you want me to keep your service”
Cards Question:
- “I need to. Change the credit card number on my account”
- “Trying to update credit card”
- “To pay my bil and update my visa card”
Shipping and Delivery Question:
- “I’m trying to see if I already have starz with a package deal”
- “Never recieved my package”
- “Trying to get the 3.00 3month subscription offer”
Return/ Replace Question:
- “Change my Subscription”
- “Because I need to change my email”
- “Want to change my email address”
Website/ Application Question:
- “Having problems getting the application that I already paid for”
- “App not working”
- “App problems”
Employment Question:
- “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
- “For a job”
Other Question:
- “Got a promotion and paid via PayPal and can't get Starz on tV and want to change from 6 month promotion to one year promotion”
- “Termination”
- “My app will let me stream other shows except Stars book 4 don't understand why”
Compare Starz Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.