Contact Starz Customer Service
Starz Phone Numbers and Emails
Toll-Free Number:
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(855) 247-9175
Customer Service:
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(720) 852-7500
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(970) 438-2789
Accessibility:
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(877) 821-7391
Starz Emails:
How to Contact Starz?
Most Popular Number:
| Total calls: 8 020 | Issues resolved: 212 | Last call: Jan 13, 2025 |
Starz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 45% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 45% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Starz mainly because of activation/ cancellation, account, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Starz is help@starz.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Starz Website:
Starz Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (except for holidays)
Saturday - Sunday: Closed
Other Location:
530 Fifth Avenue, Floor 5,
New York, Ney York 10036, USA
Mailing Address:
Copyright Agent
Starz Entertainment, LLC
8900 Liberty Circle
Englewood, CO 80112
Attn: Business and Legal Affairs
Fax:
Starz Customer Service Reviews
I cannot get connected to STARZ and thats the end of it
I am not very happy with stars and the people that couldnt help me so goodbye
My experience was terrible with STARZ! They never called me back and showed no concern for my problem.
I need to speak to someone,i have been trying to contact you since yesterday poor customer service .
How Good is Starz's Customer Service?
Summary of Starz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starz?
Activation/ Cancellation Question:
- “Cancel subscription”
- “I Want to cancel My subscription”
- “I subscribe subscribe to Stars for $2 for 2 months I would like to unsubscribe please do not take any more money out my account”
Payments and Charges Question:
- “I was charged by apple for the month of January but when I tried to watch STARZ it wasn’t acknowledging my paid subscription and prompted me to renew, when I called AppleCare they screen shared and saw then offered me a refund and said it would pro”
- “Paid but have no service so I cancelled the prescription need help with hook up because money was taken out of account but have no Starz connection”
- “Billing”
Account Question:
- “Something’s weird with my subscription”
- “Account”
- “Subscription”
Product/ Service Question:
- “Upset”
- “Can't connect app to tv”
- “Technically”
Request for Information Question:
- “Need to talk to someone àbout my bill”
- “Need help with my account”
- “Need to speak to a person”
Staff Question:
- “Need customer service answers”
- “End service”
- “Can’t get service”
Refund Question:
- “What my money back had no right to take it out of my checking account”
- “Asking for a refund of $25.88 because my new subscription is not working”
- “Refund”
Cards Question:
- “Took money off my card”
- “My card was charged $50”
- “I had to add a different card for my other cards are no longer valid.”
Website/ Application Question:
- “App won't open on my Android phone”
- “Won't let me use android app. States install it's version. I deleted the app, cleared the cache, changed password without success a dozen times.”
- “I bought a new TV and it won't let me get into the Starz app i pay every month”
Return/ Replace Question:
- “Return or fix the problem”
- “Change tv”
- “Change the plan”
Shipping and Delivery Question:
- “Where is my subscription? I paid guy or it and it has cleared my bank.”
- “I’m trying to see if I already have starz with a package deal”
- “Never recieved my package”
Employment Question:
- “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
- “For a job”
Other Question:
- “Too many devices”
- “Yes”
- “Can’t get into star”
Compare Starz Customer Service To
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