Contact Starz Customer Service
Starz Phone Numbers and Emails
Toll-Free Number:
-
1 (855) 247-9175
Customer Service:
-
1 (720) 852-7500
-
1 (970) 438-2789
Accessibility:
-
1 (877) 821-7391
Starz Emails:
Customer Service
Legal
Business And Legal Affairs
Media
PR Inquiries
Starz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service Rating
4.3 out of 5
Contact Method Distribution
92% phone, 8% email
Most Popular Starz Phone Number
1 (855) 247-9175
Most Popular Starz Email Address
help@starz.com
Average Hold Time
00:03:38
Average Calls duration
3 minutes
Call Volume by Day
View full overview ›
Starz Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Starz Customer Service Rating | 4.3 out of 5 |
| Contact Method Distribution | 92% phone, 8% email |
| Most Popular Starz Phone Number | 1 (855) 247-9175 |
| Most Popular Starz Email Address | help@starz.com |
| Average Hold Time | 00:03:38 |
| Average Calls duration | 3 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Starz Live Agent Availability | 4% of callers successfully reach a real person |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Starz | First and last name, email or phone number |
Call Volume by Day
How to Contact Starz?
Most Popular Number:
(855) 247-9175
| Total calls: 9 879 | Issues resolved: 253 | Last call: Mar 13, 2026 |
Contact Information
Starz Website:
Starz Help Center:
Corporate Office Address:
Starz Entertainment, LLC
1647 Stewart Street
Santa Monica,
California
90404
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (except for holidays)
Saturday - Sunday: Closed
Other Location:
530 Fifth Avenue, Floor 5,
New York, Ney York 10036, USA
Mailing Address:
Copyright Agent
Starz Entertainment, LLC
8900 Liberty Circle
Englewood, CO 80112
Attn: Business and Legal Affairs
Fax:
+1 (720) 852-9811
Summary of Starz Customer Service Calls
11.3K
TOTAL
CALLS
CALLS
03:01
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starz?
Activation/ Cancellation Question:
- “Cancel Starz subscription”
- “Renewed Starz acct but message says too many devices and I’ve logged the devices off and it still says the same thing”
- “Cancel subscription”
Payments and Charges Question:
- “Automatic annual payment deducted from my bank account. Can’t log in because asking to renew. Subscription showing lapse.”
- “Billing error”
- “Billing Issue”
Account Question:
- “Subscription issues”
- “Subscription problem”
- “Subscription”
Product/ Service Question:
- “STARZ does not work on my TV this is the fourth time I am contacting you”
- “Can't get connected”
- “Trouble accessing Starz online. i have a subscription”
Request for Information Question:
- “Signed over phone, how can i watch it on tv”
- “Signed over phone can i view it on my tv also.”
- “Don't remember if my password”
Staff Question:
- “To council service, I don’t need it anymore”
- “No service”
- “Can’t watch starz it say streaming services are not available in my country”
Refund Question:
- “Want a refund”
- “Refund”
- “I would like my money back”
Cards Question:
- “Stores took extra money off of my card to pay for the app”
- “Took money off my card”
- “Invalid pin number”
Website/ Application Question:
- “My STARZ app on my TV and my phone is not working”
- “Payed the app of stars and knw it’s asking for more money no why I should be able to watch it”
- “My STARZ app is not working”
Return/ Replace Question:
- “Change payment”
- “Change subscription”
- “Change the plan”
Shipping and Delivery Question:
- “Can't get the channel and am paying for it”
- “Never received $45 credit after being billed $69.99 for the year”
- “Trying to get the app to work on the TV”
Employment Question:
- “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
- “For a job”
Other Question:
- “Can’t get into app”
- “Cannot get to start on spos”
- “Can’t get STARZ on Tv or device and can’t find link to restore and pay”
Compare Starz Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Starz