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Contact Starz Customer Service

How to Reach a Person at Starz

Verified Contact Information

Toll-Free Number:

  • 1-855-247-9175
Call customer service
Send Message

Customer Service:

  • 1-720-852-7500
  • 1-970-438-2789

Accessibility:

  • 1-877-821-7391

Business Customer Service:

  • 1-833-511-8656
    Starz Corporate Gift Card Support

Business Sales:

  • 1-720-852-7700
    Chief Executive Officer Chris Albrecht

Claims:

  • 1-720-852-4100

Starz Emails:

Customer Service
Legal
Business And Legal Affairs
Media
PR Inquiries
privacy@starz.com
Privacy Inquiries

Starz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Starz Phone Number
1 (855) 247-9175
Average Hold Time
00:04:07
Average Calls duration
3 minutes
Most Popular Starz Email Address
help@starz.com
Starz Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Starz?

Most Popular Number:

(855) 247-9175
Total calls: 10 041 Issues resolved: 256 Last call: May 13, 2026

Starz offers multiple customer service phone numbers to ensure accessibility for various needs. Starz customer service numbers are 1-720-852-7500 and 1-970-438-2789. The platform also operates a toll-free Starz customer service phone number– 1-855-247-9175, which is a direct and cost-free way to contact Starz's customer service.

The Starz support phone numbers serve as channels to contact customer service teams, allowing you to seek assistance, address inquiries, or discuss other matters related to Starz's services. Whether you have questions about subscription and Starz's contents or require assistance with other technical issues or your account issues, these Starz customer service numbers ensure a swift and effective connection with the customer service team.

Starz offers user-friendly customer service via live chat, which can be accessed from its official website. To access the Starz customer service live chat, head to Starz's official website and access their support centre. Here, you can navigate through a variety of categories, such as "Getting Started," "Account," "Questions," "Affiliates," "General," and "Technical." This comprehensive knowledge base encompasses a wide array of topics that Starz offers assistance for. Disregarding the options, you can find a chat icon on the bottom right corner of the page. You can initiate a conversation with a Starz customer service chat representative upon clicking it.

Whether you have questions about Starz's programs, require technical assistance, or need help with a subscription, contacting Starz customer service chat allows you to engage in real-time conversation. Additionally, if the chatbot is not helpful, you can ask for a live Starz customer service agent to assist you better.

There is no Starz 24/7 hours customer service, but Starz customer support business hours are designed such that they can cater to customers' needs. On weekdays, from Monday to Friday, you can avail the Starz customer service between 9 AM and 6 PM, excluding the major holidays in the United States. Also, Starz customer services are not operational on weekends - Saturdays and Sundays are designated non-working days for Starz customer care. These well-designed operating hours allow customers to engage with Starz's customer support team, who can promptly address inquiries or any assistance you may require about Starz's services and contents.

PissedConsumer Club

Contact Information

Starz Website:

Starz Help Center:

Corporate Office Address:

Starz Entertainment, LLC
1647 Stewart Street
Santa Monica, California 90404
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm (except for holidays)

Saturday - Sunday: Closed



Other Location:

530 Fifth Avenue, Floor 5,

New York, Ney York 10036, USA


Mailing Address:

Copyright Agent

Starz Entertainment, LLC

8900 Liberty Circle

Englewood, CO 80112

Attn: Business and Legal Affairs

More contact details

Fax:

+1 (720) 852-9811

Summary of Starz Customer Service Calls

11.4K TOTAL
CALLS
03:06 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Starz?

Activation/ Cancellation Question:

  • “Unsubscribe”
  • “I canceled back in October but you are still charging me. Why.”
  • “Cancel my subscription”

Payments and Charges Question:

  • “I was charged more than what my subscription costs.”
  • “Being charged for a service I can’t use”
  • “Charge to my card”

Account Question:

  • “Account won’t log in”
  • “Login problem. may have incorrect info in profile”
  • “Subscription”

Product/ Service Question:

  • “Technical issues”
  • “Can’t connect with Stars account”
  • “Can’t access STARZ on tv.”

Request for Information Question:

  • “Need help getting my tv connected to my subscription”
  • “Speak to someone on charges”
  • “Can’t figure out how to cancel a 7 day trial I”

Staff Question:

  • “Not able to use service but yet I am still being charged”
  • “Start service”
  • “Frustrated with the service app never works”

Refund Question:

  • “Refund/cancellation”
  • “Refund”
  • “Want a refund”

Cards Question:

  • “To rest my pin number”
  • “You guys took money off my card and my channel did not come back out. It was 533.”
  • “My card was charged 74.00$ iwanted the special 2.99$ a month for 2 months. Can you fix this or do i have to cancel?”

Website/ Application Question:

  • “Cannot download STARZ app on my TV”
  • “My STARZ app on my TV and my phone is not working”
  • “Payed the app of stars and knw it’s asking for more money no why I should be able to watch it”

Return/ Replace Question:

  • “Change payment method”
  • “Cant receive an email to change my password”
  • “Can't receive an email to change my password”

Shipping and Delivery Question:

  • “Can't get the channel and am paying for it”
  • “Never received $45 credit after being billed $69.99 for the year”
  • “Trying to get the app to work on the TV”

Employment Question:

  • “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
  • “For a job”

Other Question:

  • “Away from home / want to watch”
  • “PD for my stars not getting it”
  • “Conet”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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