Contact Starz Customer Service
Starz Phone Numbers and Emails
Toll-Free Number:
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(855) 247-9175
Customer Service:
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(720) 852-7500
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(970) 438-2789
Accessibility:
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(877) 821-7391
Starz Emails:
How to Contact Starz?
Most Popular Number:
| Total calls: 8 421 | Issues resolved: 219 | Last call: Apr 20, 2025 |
Starz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 44% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starz Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starz is 8552479175. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 44% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Starz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Starz mainly because of activation/ cancellation, account, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Starz is help@starz.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Starz Website:
Starz Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (except for holidays)
Saturday - Sunday: Closed
Other Location:
530 Fifth Avenue, Floor 5,
New York, Ney York 10036, USA
Mailing Address:
Copyright Agent
Starz Entertainment, LLC
8900 Liberty Circle
Englewood, CO 80112
Attn: Business and Legal Affairs
Fax:
Starz Customer Service Reviews
Answer the phone. Call back.
You need live customer service. Don't hang up on people. My Grandparents could not use you. They don't understand.
I don't understand.
Sometimes people need someone to talk to. I know I do
How Good is Starz's Customer Service?
Summary of Starz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starz?
Activation/ Cancellation Question:
- “Cancel Stars”
- “Cancellation”
- “To cancel my account”
Payments and Charges Question:
- “Charge to much”
- “My paid subscription won't start”
- “Can’t pay bill need assistance”
Account Question:
- “Suspended account”
- “Membership questions”
- “Memberahip”
Product/ Service Question:
- “Accessibility”
- “To make a complaint”
- “It does not want to work with my TV”
Request for Information Question:
- “I'm trying to speak to someone because I was over charged to try a 3 month special and it's not even on”
- “Information”
- “Want to know how much I pay a month”
Staff Question:
- “Need customer service answers”
- “Didn't order the service”
- “No service”
Refund Question:
- “Refund $50.36”
- “Refund”
- “Refund/cancellation”
Cards Question:
- “Card ending with 2333 I signed up for stars and it just cut off today and I wanted to know what was going on”
- “Because i cant see my card details”
- “My card that is used ending in 7299 is no longer available for payment because that card was hacked. My bank is sending me a new card. The card was mailed out yesterday and when I receive it I will update my new card for payment.”
Website/ Application Question:
- “App”
- “App not working”
- “I downloaded Starz a week ago, and now it's not working.”
Return/ Replace Question:
- “Language change”
- “The language changed from English to Spanish on its own on the whole channel”
- “To correct my account”
Shipping and Delivery Question:
- “I need to get the star on my TV and my phone”
- “Where is my subscription? I paid guy or it and it has cleared my bank.”
- “I’m trying to see if I already have starz with a package deal”
Employment Question:
- “Because you took 1099 off my card and now stars is off and you're saying I need to pay for more time on Stars and it said it was for 3 months”
- “For a job”
Other Question:
- “I'm having trouble getting stars back on my TV”
- “Cargo no autorizado”
- “Subscribtion issues”
Compare Starz Customer Service To
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