Starz
Starz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starz has 2.0 star rating based on 408 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Starz to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good content, Great channels.
Cons: Automatic billing, Double charge you, Can not access.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starz has 2.0 star rating based on 408 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Starz to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good content, Great channels.
Cons: Automatic billing, Double charge you, Can not access.Recent recommendations regarding this business are as follows: "STAY AWAY from this business!", "Stay far away!", "Watch out STARZ lies about services they just want to get you in the door than abandon you when resolving problems", "Answer a phone call for those of us who are not computer whizzes.", "Everything good".
Most users ask Starz for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Starz Reviews
"Cannot afford the $10 prescription a month I would like to cancel, please and thank you"
Im not working right now. I cannot afford it. Thank you.111111****111111****111111****111111****111. User's recommendation: Everything good
"Will NOT stop debiting my bank account!!"
Starz has been debiting my account monthly despite me contacting them (vis email because talking directly to someone has proven impossible) multiple times. I...
Memphis, Tennessee
My app is not working
I like to cancel my subscription is not working Id like to have my money back every time I call it keeps on saying its not open Ill call at nine its still not open I dont have my money back Im getting pissed off right now please give somebody to get to get my money back for the subscription I seen Everlast on those movies on there
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Verified Reviewer
Cause I can never get in touch with anyone.Been getting double charged for a year.I got Starz thru Amazon prime,My next bill thru prime is October 11,2024 and yall just took a payment out last night v
I'm getting billed twice for Starz. They just took a payment from my card and are going to charge me again on October 11 through Starz. This has been going on for a year or so.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I was overcharged
I cancelled my service for stars over 3 weeks ago, but you guys charged me for another month. Moreover, it was supposed to be only 3.99 for the first initial month of preview.
I never received any special offer for the first month, trial or 7 free days or anything like that. Yet you guys charged me 3.99 and then I cancelled my service, but I was supposed to be able to still watch it for a month. Despite this, you guys shut it off.
Consequently, I had to sign in again just to finish watching it for the month. Then you guys charged me for two months.
- Show
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Resolved: Service
Company fixed the issue and I have been provided with apology.
I want to talk to a person you are about to lose a customer..they have no customer service when keeping customers.
User's recommendation: Watch out STARZ lies about services they just want to get you in the door than abandon you when resolving problems
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I've canceled my account for months and keep getting built
They could have someone answer the phone! Or at least adhere to my cancellation request, which I have made multiple times through Roku where I ordered the service years and years ago.
- Nothing worthwhile to watch hence canceling it
Preferred solution: Full refund
User's recommendation: Do not get STARZ!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vicksburg, Michigan
Will NOT stop debiting my bank account!!
I have never used Starz to begin with
Starz has been debiting my account monthly despite me contacting them (vis email because talking directly to someone has proven impossible) multiple times. I cannot log in to sort anything out because I DON'T HAVE AN ACCOUNT and NEVER HAVE!!!
This company is stealing money from my account and I can't get through to speak to any employees. Frustrating, frustrating, frustrating!!
User's recommendation: STAY AWAY from this business!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brook Park, Ohio
Cannot cancel my subscription
My name is Alberta Gallo, my husband Michael and I recently subscribed on April 28th to your YouTube movie service from my YouTube account. I am trying to cancel my subscription as we have changed our minds due to what we feel is a lack of good movies and I have gone through your process to cancel it and I keep getting directed to the Google Play App on my phone to finish the cancelation, however...Google Play does not even show I have a subscription to STARZ at all and therefore I cannot cancel it.
This is upsetting to me because it is the second time this has happened to me, my husband and I should have learned our lesson as this same situation happened with another movie subscription compsny on YuoTube in the past. Google Play does not keep a very good track of subscriptions people have. It took us a half a year to cancel that and we were charged for it for 6 months before we got it canceled. We do not want this to be happening again with STARZ.
I have changed my mind and want to cancel STARZ immediately as of today.
It cannot be canceled through Google Play. Can you cancel it on your end please?
User's recommendation: DO NOT GET A YOUTUBE MOVIE SUBSCRIPTION FOR ANYTHING UNLESS YOU PLAN TO KEEP IT A WHILE BECAUSE IT CANNOT BE CANCELED ON GOOGLE PLAY AND YOUR BANK WILL LIKELY ONLY OFFER TO CANCEL YOUR BANKCARD, NOT BLOCK ANY COMPANY FROM TAKING FUNDS.
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Verified Reviewer
Resolved: No help!!!!!
I can only get Stars on my tablet. I want it for my TV.
I just purchased Stars on September 2.
It's my first time to watch and I can't access it on my TV. Help.
- Enjoy the shoes
Preferred solution: Deliver product or service ordered
User's recommendation: Answer a phone call for those of us who are not computer whizzes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No customer service
Was promised services at prices and didnt follow through.now cant get a hold of anybody or talk to a human only automated services
- I liked my viewing
- Wanted to pay for my service at the rate that was promised
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Fraud
I had to cancel my credit card because canceling Starz is impossible. This is fraudulent behavior, and it needs to be investigated.
User's recommendation: Stay far away!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charged after cancellation
I had Stars through Apple. I cancelled and should not have been charged in June, which is an error on the company's part.
Please refund the amount charged, $10.66.
The subscription ended on May 12, 2024. Thank you.
- Husband watched certain shows he seemed to enjoy
- Most of the shows are are the same and violent
Preferred solution: Full refund
Green Bay, Wisconsin
I don't have an account, but STARZ is charging me
I have not had an active STARZ account since BMF ended. I noticed today stage is charging me monthly for services.
I do not use. Customer service could not find an account in my name so they couldnt give me any information but I am being charged.
User's recommendation: Watch your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can’t log in
I entered my email and password and it's not allowing me to log in. It states that the password or email is incorrect.
Preferred solution: Deliver product or service ordered
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
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Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naperville, Illinois
Can’t get app on phone
I cant seem to get the app on my phone it keeps saying app not available l have it on my tv but phone it keep saying something about regional
Mesquite, Texas
Refund/cancellation
I'm trying to get a refund because y'all charged me and I haven't used stars in a while and it's hard to get a hold to y'all but for you to take my money it's easy I really need someone to give me a call back so I can get my money refunded if you're going to be a future customer make sure you can get a hold to somebody this is ridiculous
Need money to be refund
I haven't used it. I would like to unsubscribe and request a refund.
Thank you. I just need to be refunded for the last payment.
Preferred solution: Full refund
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