Starz
Starz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starz has 1.7 star rating based on 534 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Starz to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good content, Great channels.
Cons: Automatic billing, Double charge you, Can not access.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starz has 1.7 star rating based on 534 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Starz to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good content, Great channels.
Cons: Automatic billing, Double charge you, Can not access.25% of users think that Starz should improve its Customer Service.
57% of users say that they won't use Starz in the future for similar services or products.Recent recommendations regarding this business are as follows: "You can’t believe", "Don't subscribe", "I wouldn't recommend you put me on hold never came back and you never returned the call either poor customer service bot even 1 star and never even solved the problem I'm think I should discontinue this service and go to someone else", "Try installing more than once.", "Be very careful of so called prescription".
Most users ask Starz for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Starz Reviews
"Trying to sign up for the promotion $2 a month"
I thought I was going to be able to get Dexter since we have paramount plus but we cannot. We love the movies on starz but wish we got Dexter. Any suggestions
"Unknown chargers on my card"
Im very upset about money being taken off my card because I know stars has been canceled and I never ordered it again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Starz on my tv device won't come in and you took a payment of 12.99 for Roku Starz took a
You took payment for 12.99 Roku Starz and still asking for more payment and payment suppose to be 2.99
Stockton, California
Payment has been made, I’m being blocked saying to my payment didn’t go through
I paid my prescription; my screen is being blocked, saying my payment failed. Could someone please have this resolved?
I want to continue enjoying my series. If not, refund my payment, please.
It also said I would be paying $6.99 for the first 6 months. I was charged twice; my bank took it off, as you can see in the screenshot of my payment.
- Good verity of movies and
- No 24 hr customer its been days
Preferred solution: Price reduction
User's recommendation: You can’t believe
Saint Paul, Minnesota
Paid subscript but says pick a plan
Paid subscript but wont let me on site . Says pick a plan so its not showing its paid!!!
What do I have to do if I cant get it in on two TVs ok n the house but it does in one tv??? Its one household and they are all. Mart TVs.??? I typed more than the 100 characters now, you time out when I wait on hold on a call you tell me I time out snd hang up.
Then you dont answer my questions on chat with Sarah. Chat bot.
- Deals
- No service on 2 out of 3 tvs in same household
Preferred solution: A working subscript for all TVs in ok n E h household .
User's recommendation: Answer the calls to help your customer!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnknown chargers on my card
Im very upset about money being taken off my card because I know stars has been canceled and I never ordered it again
Oklahoma City, Oklahoma
Resolved: I paid $26 for one month of Starz. It was supposed to be two dollars a month for a year. I got it through Zip. I can’t watch Starz because I don’t know what to do.
Ive already paid once today and theyre trying tto get me to pay again. I cannot afford to pay Starz more than one time a month.
User's recommendation: Make sure you know what you’re doing because I sure don’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newburgh, New York
Disgusted with service, same movies from 1 year ago. Black gangster crap.
Used to have a good variety of movies. Based my subscription on a previous service. Now, the same old crap, no new selection unless you like black gangster *** Can't wait for the subscription to run out.
- Sucks
Preferred solution: Full refund
Pryor Creek, Oklahoma
Incompetent help, both the renewal and customer service
Tried to renew my subscription, twice, got a 3D verification denial, twice, looked at my bank, I was charged a $1, twice, called my bank.
They said it was on Starz end.
Called Starz, was put on a 20 minute call back, an HOUR LATER received a call,was put on hold, then got hung up on.
Went online, after 10 minutes of waiting my dog had to ***
Went back on website and after twenty minutes gave up
Either get it right or give me my money AND MY MONEY BACK
- Good shows
- Bad performance
Preferred solution: Apology
User's recommendation: Don't subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnknown chargers on my card
Money was taken off my card, and I didn't authorize it. I haven't had stars in a long time, so I would like to get a refund back because, once again, I didn't authorize a subscription for STARZ.
I wanted to get stars nobody will answer!!!
! ANSWER THE PHONE!!!
No ANSWER SPOKE TO NO ONE.
This is a waste of time!!! ITS THE SAME *** OVER AND OVER
User's recommendation: BS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
I had a deduction for my checking account for a payment of $49.09 the other day 2025 December I did not wish to continue the subscription but I had paid all the way up until June by them taking that payment out.
I want my money back in my account.
If I'm not getting the service I should not have to pay for it.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Subscription
I talked to every human I could get on the phone and received no help whatsoever from them. I received the same prepared answer from each person separately. There was authenticity in any of the responses or any sense of concern with my issue!
I spent a week trying to cancel my subscription on line with no success. The phone number listed gives more automated responses and no help.
You have to give a star to write a review.
I guess that accounts for the 1 in your 1.7 overall rating in customer service. Then you have to write 100 characters to leave a review..
User's recommendation: My recommendation is to get Netflix
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to figure out about my subscription
Stop the *** and let me conduct the situation at hand. Just a simple question, simple answer! Just get me on the phone with a real person!
Preferred solution: To know about my subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thomaston, Maine
Video stalls
Thank you. Watching Spartacus- House of Azure.
Plays well for 20 minutes or so, than it has a
small circle.
like its trying to connect.
Internet is strong so I'm not sure what it could be.
Phone call when it's happening would be best.
Please provide me with a phone number.
I call call you while Starz is on my chrome computer. Netflix has no issues on this chrome.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Atlanta, Georgia
Cancel service. Purchased by accident.
Please unsubscribe me! I subscribed by accident to begin with anyhow!
No agent available after a long wait. Now I must cancel and spend more time. Just confirms that I do not want a long term commitment with them.
Green Cove Springs, Florida
I would like the Good Friday deal
On the phone what seemed to be forever. I really wanted the Good Friday deal.to be honest though I just wanted it for outlander.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy can’t I see the next Force Prog
No one was able to help, I simply wish to see the 4th program of Force. Your bot stated your agents were quite busy
User's recommendation: Be very careful of so called prescription
Brands Related to Starz
Companies Similar to Starz
Netflix
“I have subscribe Netflix amount cut but not subscribe. Please help me sir.“
Hulu
“It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now...“
Paramount Plus
“Cannot pay monthly subscription with updated credit card or any other valid card - yhour system says -...“
BET
“WORST APP EVER .. WOULD NOT RECOMMEND ANYONE SUPPORT BET. WISH ORIGINAL OWNERS WAS STILL ALIVE AND OWNED...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.