Starz
Starz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starz has 1.9 star rating based on 527 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Starz to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good content, Great channels.
Cons: Automatic billing, Double charge you, Can not access.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starz has 1.9 star rating based on 527 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Starz to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good content, Great channels.
Cons: Automatic billing, Double charge you, Can not access.25% of users think that Starz should improve its Customer Service.
57% of users say that they won't use Starz in the future for similar services or products.Recent recommendations regarding this business are as follows: "My recommendation is to get Netflix", "Starz needs to fix their programming to make it user friendly.", "Be Cautious", "Don’t sign up for STARZ on Facebook.", "Provide a number where you can talk to somebody".
Most users ask Starz for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Starz Reviews
"Trying to sign up for the promotion $2 a month"
I thought I was going to be able to get Dexter since we have paramount plus but we cannot. We love the movies on starz but wish we got Dexter. Any suggestions
"I see charge on my bank I don’t have stars"
Charge on my bank I don't have stars. How do I fix this or how do you fix it because there's a $49 charge on my bank?
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Verified Reviewer
My money that keep being charged to my card
I canceled my account but am still being charged. My Chime alert on my phone shows me that you are still charging my card.
- Google starz
Preferred solution: Full refund
I wanted to get stars nobody will answer!!!
! ANSWER THE PHONE!!!
No ANSWER SPOKE TO NO ONE.
This is a waste of time!!! ITS THE SAME *** OVER AND OVER
User's recommendation: BS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI see charge on my bank I don’t have stars
Charge on my bank I don't have stars.
How do I fix this or how do you fix it because there's a $49 charge on my bank?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Subscription
I talked to every human I could get on the phone and received no help whatsoever from them. I received the same prepared answer from each person separately. There was authenticity in any of the responses or any sense of concern with my issue!
I spent a week trying to cancel my subscription on line with no success. The phone number listed gives more automated responses and no help.
You have to give a star to write a review.
I guess that accounts for the 1 in your 1.7 overall rating in customer service. Then you have to write 100 characters to leave a review..
User's recommendation: My recommendation is to get Netflix
Won't load buffering
Can not talk to human, we pay for the service and can't watch anything going to cancel the service this is ***
User's recommendation: Save your money do t do it! It's *** and customer service sucks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t gain access. Paying for service not received.
When I tried to go back to a series I was watching, it stopped me and asked if I wanted a Trial. It continued to not recognize that I am a paying customer already. Calling Customer Service didnt get me anywhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have starz on my Samsung TV but can't connect it to my rokiu TV saying I have to pay again
Can't connect to my Roku TV, and I have a subscription on my Samsung TV already. I have had it for a while.
I tried to connect it to my Roku TV, but it keeps telling me to subscribe. I don't want to have to pay for it two times because I did that before, so I'm hoping you can help me connect it to my Roku TV without paying for it twice.
Preferred solution: Strarz connected to my roku TV without paying for it twice just to have it on my roku TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one answers
I am locked out of my paid subscription and need to talk with someone in customer service. No answer bt phone.
User's recommendation: Be Cautious
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo respond to Starz Report of What happened
Locked out again. I am a paid customer through next spring and I continue to not be recognized and am asked to signup.
I do have a terrible time getting to my movie. Can you tell me why this keeps happening?
I was very able to find the Stars app. It just asked me if I wanted a trial. Tried many times and she asked me to turn off my tv and turn it back on.
I knew this wouldnt work and it didnt.
I tried to copy a code from the tv but that didnt work. She left me instructions how to do exactlly what we did but when I try it wont accept my password and asked me again if I wanted a trial.
No resolution.
User's recommendation: Starz needs to fix their programming to make it user friendly.
Atlanta, Georgia
Service questions
The guy was very informative and explained someone had tried to use my email address but didnt go through.
I have been trying to get a refund for two days. I tried to get the promo deal on Facebook. It took my money but will not let me log in. STARZ it asking I pay $5 more to get assistance with this probl
I signed up for the promo on Facebook, and it took my money but will not let me log in. It asked me to change my password but then took me to the STARZ menu and asked me to pick a new plan.
I can't get past the robot for assistance unless I pay $5 more for help. I already lost $12 and will not risk another dime to resolve this.
- Have some interesting programming
- Major problems when ordering through facebook
User's recommendation: Don’t sign up for STARZ on Facebook.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No review I’m just trying to cancel my subscription. I tried it about 23 weeks ago and somehow it did
I supposedly canceled my subscription two or three weeks ago and you still charge me 11 dollars and change all Im trying to do is verify the cancellation for some reason I cant do it online. Im not mad other than I just need to cancel.
User's recommendation: OK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStarz not working
I pay for Starz
When choose it on my second TV it connects to Starz but shows a yellow key which means to upgrade??
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer***
Still can't cancel my membership or pause it, stop screw you
You make it impossible to cancel a membership or pause a membership. . Wouldn't recommend for that reason alone .
Yonkers, New York
I paid for the years I can not watch power book I’ve force Sean 3 episode 1 do or die
Please this crazy I just paid for the whole years I can not watch power book Ive book IV force season 3 episodes 1 do or die I been charger it still asking to paid to watch it it
- Never get a customer serve
- Never get a customer service
Preferred solution: Fix asp please
Charged my account more than the 29.99 for 1 year
Starz charged my account more than the promotional amount of 29.99 a year. They charged me 44.90. If I can't resolve this issue, I will cancel the subscription.
Preferred solution: Price reduction
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