Starz
Reviews and Complaints

Don't feel like anybody ever works there. No one answered the phone, no response to email, no response to the chat; there is zero customer service.

Want to cancel but got sent all over the place including a Law Group. I just don't like starz I hit the button for cancelling your service but that took me all around the universe trying to talk with the right person.

I have called at least three times to cancel but it's still on and I'm being charged for this month. I need help to cancel your subscription. You can text me at mrsgrandmamatoni10@***.com or call at my phone 520-500-****.

If I do pick up just leave me a message

Thank you

E. Woods

What has happened is there is no customer service! You have charged me $74.19 for a subscription I canceled weeks and weeks ago, if not months.

I tried calling to speak with a rep. After 20 minutes on hold, the bot said that I have exceeded the hold time and that someone will call back, or I can also use the chat.

When I used the chat, I had a similar issue; it timed out and closed the conversation. Finally, I'm trying to use email.

We will wait to see what happens. PS: I still have not received a call back in over 24 hrs.

Junk,why you dont care. Big corporations is all about the bottom dollar .

You will not even care about this .

So why answer this for real. We pay you take but its all about the bottom dollar and where youll spend a vacation.

Quiero anular suscripción con starz y necesito reembolso ya que me cobraron nuevamente despues de haber anulado favor necesito ayuda con el tema. Y de ser posible confirmación de la anulación y que no me van a seguir cobrando el año que viene. Gracias

Why did you hang up on me? Call me back.

Why can't I watch stars?

Fix this issue. I'm trying to watch TV.

Promoted 23.99 and charged me 69.99. Customer service is impossible to contact.

You get bots then no agent comes on using chat.

Phone call isnt answered. Beware!

They charged my account for a new subscription $69.99 on 01/09/2026. I contacted them through email to cancell my subscription and issue and refund.

I emailed because they online customer service kept kicking me off. Oh they cancelled my subscription but no refund. Now I have a year subscription that I cannot access.

Tried contacting them again still no response. STARZ is not a good streaming service and do not care about their customers.

I don't know why so many devices are on my account. I would like them to be removed immediately. Thank you

I had a deduction for my checking account for a payment of $49.09 the other day 2025 December I did not wish to continue the subscription but I had paid all the way up until June by them taking that payment out.

I want my money back in my account.

If I'm not getting the service I should not have to pay for it.

It was SO easy to sign up for starz.. the cancellation?!

Absolutely unacceptable!! Feels like its intentional!!

And to get it resolved?? Not at all simple!!

I had stars subscription and cancel it I thought but for some reason it keeps charging me for watching and Ive tried every other method to cancel my subscriptions on the web and my Roku app. Please stop taking from my account and finally cancel the damn membership!!

Money has been taken out of my account since June 2025. I don't have Starz and want my money back.

I called and talked to a bot, and nothing happened. I would appreciate talking to a real live person.

I am still being charged for stars even though I have gotten a confirmation email saying that it was canceled in december