Starz
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account
Canceled my account need money back you all took this morning off my card ending in 2753 would like ti have it back today
Preferred solution: Full refund
User's recommendation: Need my money back on my account 11.68
Not understanding my problem and circumstances help please somebody
Give me my refund and not dilly dally around please 69.99 their mistake and I am trying to get this matter corected
User's recommendation: Stop watching stars they don't help consumers
Cancellation
Want to cancel, just don't want it. And me having to go through this is ridiculous. I just want not to have anything to do with Starz.
Preferred solution: Cancel subscription
User's recommendation: Do not subscribe
Customer Service
Once I was able to talk to a real person, my problem was solved pretty
quickly. It was extremely difficult to cut through the AI to finally talk to a
representative.
Billing
I have to go to the chat; my question about being billed early for my subscription that is due on 9/25/25 is not being responded to by the bot or online. I have already emailed and it is not resolved.
Someone please respond; can I receive a phone call?
I am not happy with the sound of the bot or online chat. I need help.
- No one responds to chat conversations poor customer support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharged me. So I canceled was supposed to be for $5 for
I just paid $14.99 you offered for $5 for 3 months but charged me $14.99. Can you refund my $14.99? You have had the same programs for too long.
- Dame shows for too long now
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel account
Received email saying my stars Amazon stars is starting. I never ordered this subscription. Really, really really really
Billing
Charged without my consent. Tried to reach customer service, couldn't.
On hold forever. So I elected to receive a call back, no one called. Do not charge me what you want without my consent!
There are promos out there that I can sign up for. Please refund my money!
Charge on my card that I don’t know about
I looked up at 800 customer service number on Google and the number they gave me doesnt reach any customer service when prompt
Cancel starz
I was trying to cancel my subscription which I found very difficult. Can you please cancel this for me ? I tried it online and was unsuccessful
Thank you
Rip off
Starz renewed on my Google play account for a much higher rate and would not reverse the charge! Do not recommend! The quality of the app is not worth the full price!!!
User's recommendation: Do not subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got the a promotion
I ended up getting a promotion saying to get 3 months for $2.99 and then after, stop after the 3 months were over that we were paid the regular price. Every time I go in to watch a movie, it is telling me to reactivate, and I don't understand if I already paid it.
Am I supposed to pay it after the 2 months or 3 months are over? Why is it charging me more money?
Preferred solution: I would like it to stay on I love watching movies on Starz
User's recommendation: I still will recommend but wit better details
I ordered something and pay for it and didn't get it
I ordered MGM plus Stars and pay for it and didn't receive it I can't access it on my TV or nothing nobody can talk to me in person and tell me what's going on I keep getting a robot to give me some b*****I am very disappointed with this can someone please give me a call or something or I want my money back
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot get hold of customer service will not answer phone
Trying to cancel STARZ. No customer service will answer the phone; no ringtone. Just signed up for the special and want to cancel it.
Preferred solution: Full refund
User's recommendation: Do not sign up starzs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Service has been interrupted
I'm upset about my Service and the Wrong information that I'm getting concerning my service I can log into my account
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